Process audit · digitization · AI implementation
Riga Water — process audit and digitalization roadmap
Assessment of processes and systems in a large infrastructure company aimed at identifying practical digitalization, automation, and artificial intelligence implementation opportunities.
Challenge
Various technical department processes, documents, and data are processed in multiple systems and involve several roles. To ensure that automation delivers measurable results, a unified view of existing processes, data, integrations, and priorities was first needed.
Previous process
- Process and system fragmentation
- manual operations and information transfer between stages
- uneven process transparency
- the need to prioritize automation initiatives
Animas solution
- Process and document analysis
- interviews with involved roles
- evaluation of existing systems and data flows
- identification of automation and AI applications
- prioritization by benefit and implementation complexity
- development of target process and implementation roadmap
Data and integrations
- Existing company information systems
- Microsoft 365 environment
- document and data sources
- automation and integration layer
Value created
- Structured assessment of the current situation
- prioritized automation directions
- clearer target architecture
- practical sequence for further digitalization and AI implementation
Measuring and publishing results
Project outcome — process audit findings, prioritized improvements, and implementation roadmap. The public version does not include sensitive internal system or process details.